WorkWing documentation

Jobs, engineers and customers in one place, for the office and the field.

Start with a task

Set up WorkWing for the first timeFrom a new organisation to your first dispatched job, in order.

Onboard your first field engineerInvite them, get them signed in on the app, and run a test job together.

Build a job type from scratchThe office form, the engineer's form, required fields and signatures, tested before you roll it out.

Go-live checklistWhat to check before your team relies on WorkWing for real work.

Connect WorkWing to another systemWhen to use the API, webhooks, integrations, an automation tool or an AI assistant.

API recipesEnd-to-end examples for developers: create and schedule jobs, handle errors, receive webhooks.

Getting startedNew to WorkWing? The key terms, signing up, the dashboard and your first job.

JobsCreate, schedule, dispatch and track jobs from the dispatch console to completion.

ProjectsBatches of work at one site with a shared crew, where engineers claim jobs from a pool.

ObservationsWhat your engineers report from site, and how the office turns it into work.

CustomersCustomer records, their locations and attachments, and the history of work you've done for them.

ResourcesYour engineers: adding them, availability and location, teams and skills, and external workers.

Job typesReusable presets for each kind of work, with their own forms, SLA targets, skills and completion rules.

The mobile appWhat your field team uses: their day, working a job, reporting, and what still works with no signal.

ReportsJob volume, completion, SLA compliance and how work is spread across your team, plus your own saved reports.

IntegrationsCall other services from inside a job, install ready-made connectors, and connect Claude or ChatGPT.

BrandsRun several brands under one account, each with its own look, vocabulary, job settings and emails.

SettingsMembers, roles, sign-in, security, custom fields, webhooks, API keys, privacy and everything else organisation-wide.

APIBuild on the REST API: keys, scopes, your first request, and the full reference.

AccountYour profile and security, your plan, usage and billing.