Wallboards

A wallboard is a live view of your operation, sized for a TV on the wall rather than a desk. It shows jobs and resources on a map, in a table, or both, and updates itself as work moves. Nobody has to log in to the screen.

Open Settings > Wallboards. You need the Tenant Admin role.

How many you can have depends on your plan: none on Free, one on Basic, three on Standard and ten on Professional. The line under the heading tells you how many are active out of your allowance.

Creating a wallboard

1. Click Create Wallboard.
2. Give it a Name, such as “Operations room”, and a Description if it helps you tell screens apart.
3. Pick a Display Mode: Map, Table or Split View, which puts the two side by side.
4. Click Create Wallboard.

WorkWing shows you the board’s URL as soon as it is created. Everything else about how it looks is on the edit page afterwards.

What you can change about the display

Theme is Auto, Dark or Light. Icon Size and Text Size go from small to extra large, which is how you make a board readable from across a warehouse. Refresh Interval sets how often it redraws.

Due Soon Warning highlights jobs whose scheduled end falls inside a window you set, so the board draws the eye to what is about to slip.

Under Visibility you decide what appears: the header, the stats bar, the clock, the legend, resource names, job numbers and customer names. You can also hide completed and failed jobs so the board only shows live work. Resource Map Label and Job Map Label choose what each pin is labelled with.

Leaving customer names off is worth thinking about if the screen faces a public reception area.

Getting a wallboard onto a screen

Each wallboard has its own URL. Use Copy URL from the row’s actions menu to put it on the clipboard, or Open Wallboard to see the board in this browser first. Paste the URL into the screen’s browser and leave it there. It refreshes itself, so nobody has to touch it again. If typing it into the TV is awkward, pair the screen instead.

Caution

That URL is the credential. It carries an access token, so anyone who has it can watch your live operation without signing in. Do not put it in a shared document, a public calendar invite or a ticket.

If a URL does get out, open the wallboard’s edit page and use Regenerate Token. That issues a new URL and kills the old one immediately, including on any screen currently using it. You then paste the new URL into the screens you meant to have it.

You can also restrict a wallboard by IP address with IP Whitelist, one address per line. Leave it empty and any address may open it. On a board that lives on one office network, filling this in is the cheapest protection there is.

Pairing a screen instead of typing its URL

Some TVs make typing a long address painful. Pairing gets round it. The screen shows a short code, and you authorise that code from a computer you are already signed in on.

1. On the TV, open your WorkWing address followed by /link, so yourcompany.workwing.app/link. The screen shows an eight-character code as XXXX-XXXX, a QR code, and the address to enter the code at.
2. At your desk, go to Settings > Wallboards and click Pair Display. Scanning the QR code with your phone opens the same page with the code already filled in.
3. Type the code into Pairing Code, choose the board under Wallboard, and click Authorize Display.
4. The TV checks every three seconds, so it swaps to the board almost as soon as you authorise it.

A code lasts ten minutes. If one runs out before you get to it, the screen throws it away and puts up a fresh one, so pair against whatever code the TV is showing when you look.

The Pair a Display card appears once you have at least one wallboard, so create the board first.

Managing wallboards

Deactivate takes a board out of service without deleting it. Screens showing it stop updating and see a message instead, and activating it again brings them back. Delete removes it for good, and any screen showing it stops.

The list shows when each board was last opened, which is how you tell a screen that is still up from one somebody unplugged months ago.